Shipping Policy – Oud Al Saudia

Effective Date: 13/April/2026

At Oud Al Saudia, we are committed to delivering your orders safely and efficiently. This Shipping Policy outlines our shipping process, delivery timelines, and related terms.

1. Shipping Locations

We offer shipping to:

• All regions within the India

Shipping availability may vary depending on location.

2. Processing Time

• Orders are processed within 1–3 business days after confirmation

• Orders placed on weekends or public holidays will be processed on the next business day

Once your order is shipped, you will receive a confirmation notification.

3. Delivery Time

Estimated delivery times:

• Within India: 2–5 business days

Delivery times are estimates and may be affected by:

• Courier delays

• Customs clearance

• Remote locations

4. Shipping Charges

• Shipping fees are calculated at checkout based on your location

• Free shipping may be offered on selected promotions or order values

5. Order Tracking

Once your order is shipped, tracking details will be provided via email or SMS (if applicable).

6. Customs & Duties (International Orders)

• International shipments may be subject to customs duties, taxes, or import fees

• These charges are the responsibility of the customer

7. Delivery Issues

Incorrect Address

Customers are responsible for providing accurate shipping details.
Oud Al Saudia is not responsible for delays or losses due to incorrect addresses.

Failed Delivery Attempts

If delivery fails due to:

• Customer unavailability

• Incorrect contact details

Additional shipping charges may apply for re-delivery.

8. Damaged or Lost Shipments

If your order is:

• Damaged during transit

• Lost in shipping

Please contact us within 48 hours of delivery (or expected delivery date) with supporting evidence.

9. Risk & Ownership

All orders become the responsibility of the customer once they are delivered to the provided address.

10. Contact Us

For any shipping-related inquiries:

Email: support@oudalsaudia.com
Location: India, Telangana-Hyderabad